💖 Happiness Guarantee
No Drama. Just Results.
At Sasshole®, we stand by our sass. If your order arrives damaged, misprinted, defective, or just not quite right, we’ll make it right — fast.
No runaround. No excuses. Just results.
1. What’s Covered
Our Happiness Guarantee applies to:
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Damaged items
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Misprinted designs
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Manufacturing defects
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Incorrect items received
If something isn’t right due to an error on our end, we’ll fix it.
2. What Happens Next
If your order qualifies, we will:
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Provide a replacement (reprint) at no additional cost
or -
Issue a refund, depending on the situation
We’ll review each case individually and choose the best solution to resolve it quickly.
3. How to Contact Us
Please email us at:
Include:
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Your full name
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Order number (if available)
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A brief description of the issue
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Clear photos (if the item is damaged, misprinted, or incorrect)
The more details you provide, the faster we can resolve it.
4. Timing Matters
Please contact us within 7 days of delivery.
Because every item is made to order, we need timely notification to properly investigate and resolve the issue.
5. What’s Not Covered
Since our products are custom-made just for you, this guarantee does not cover:
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Incorrect size selection
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Change of mind
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Normal wear and tear
(For full details, please see our Refund Policy.)
6. Why We Do It This Way
Every Sasshole® item is made on-demand — just for you.
No overstock.
No mass production.
No fast-fashion nonsense.
Just bold style made fresh.
And when something goes wrong?
We fix it.
That’s the Sasshole® promise.